We moved into our current apartment at Westdale Hills in Hurst, Texas. last December. The only cable provider here is Ygnition. At first, we had the basic cable package, and were not overly impressed. Service was too spotty, but, it was all that was available. After a few months, we upgraded to a premium package. Since then, we have had extended outages almost every week. We now know the two local Ygnition technicians (who are very nice, by the way) by their first names and even have one of their personal phone numbers on our cell phone. We see them at least once a week, and each visit generally means one of us is tied to the apartment for the day. After several weeks of this, and complaints to the apartment management as well, we have decided to cancel Ygnition and just get the local channels. We are also considering moving from Westdale Hills when our lease is up, as they don't really seem to care about their tenants.
I have a friend, by the way, who told me that he was ready to move from his last apartment because THEY only had Ygnition and he was fed up. Shortly before his lease ran out, they changed cable service and he stayed there.
Ygnition cable service is really, really bad.
Wednesday, October 12, 2011
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